All Systems Operational

Fracttal ONE Operational
90 days ago
99.79 % uptime
Today
API Operational
90 days ago
99.93 % uptime
Today
IOT Fracttal Operational
90 days ago
99.93 % uptime
Today
Fracttal Website Operational
90 days ago
100.0 % uptime
Today
AWS Fracttal Database Server Status Operational
AWS Application Server Status Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
Resolved - Our team implemented operational and configuration adjustments to reduce system pressure and improve platform responsiveness. Performance stabilized after these actions and continued monitoring confirmed recovery.
Jan 14, 12:32 GMT-05:00
Monitoring - Performance Degradation (Monitoring)
We are monitoring intermittent slowness on the platform. Some actions may take longer than usual. Mitigation is in place and we continue monitoring system stability.

Jan 14, 11:08 GMT-05:00
Jan 13, 2026

No incidents reported.

Jan 12, 2026
Resolved - • Summary
On Monday, January 12, and Wednesday, January 13, some users experienced slower-than-usual response times across the Fracttal platform during multiple periods throughout the day. The issue primarily impacted the web application and API performance, resulting in intermittent delays when loading data and completing certain actions.

• Impact

Users may have noticed slower loading times in the platform.
Some actions may have taken longer to complete than usual.
The service remained available, but responsiveness was degraded during affected periods.


• Timeline (UTC)

Jan 12: Intermittent periods of slowness observed during different hours of the day.
Jan 13: Similar performance degradation occurred intermittently at different times, with elevated latency in some workflows.
Mitigation actions were applied during the incident windows to stabilize performance.


• Root Cause
The incident was caused by unexpected workload patterns that significantly increased system load and reduced overall responsiveness during peak usage periods.

• Resolution
Our team implemented operational and configuration adjustments to reduce system pressure and improve platform responsiveness. Performance stabilized after these actions and continued monitoring confirmed recovery.

• Preventative Measures
To prevent similar issues in the future, we are taking the following actions:

Improving monitoring and early detection for performance anomalies
Optimizing key high-traffic workflows
Strengthening safeguards to reduce the risk of performance degradation under peak load
Reviewing internal thresholds and scaling strategies


• Customer Communication
We appreciate your patience and understanding. If you continue experiencing slowness, please contact our support team so we can assist you promptly.

Jan 12, 12:00 GMT-05:00
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.